Frequently Asked Question
How to login to your NYAS emails
To log into your NYAS emails you will need to go to http://www.office.com
Guide from Microsoft on how to do this How to sign in to Outlook on the web (microsoft.com)
Your username will always be firstname.surname@nyas.net - e.g., joe.bloggs@nyas.net
Your password will be whatever you set it up with first on FACT is you are a volunteer/contractor.
Most issues regarding difficulties gaining access to your NYAS email account are due to already being signed in to another personal/work email address. We have provided some simple solutions to this below.
Solution 1 – Sign out of your current email account and sign into your NYAS one
Solution 2 – Use a different browser for your NYAS emails
Edge
Chrome
Firefox
Safari
- Microsoft’s Edge browser comes preinstalled to all Windows PCs
- Google’s Chrome browser can be downloaded here https://www.google.com/intl/en_uk/chrome/
- Mozilla’s Firefox Browser can be downloaded here https://www.mozilla.org/en-GB/firefox/new/
- Apple’s Safari browser comes preinstalled on Mac’s
If you frequently use one of these internet browsers, you can download and use an alternative one just for using your NYAS emails.
Solution 3 – Use your browser’s InPrivate/Incognito function
This basically allows you to access any site without any saved logins intefering with your attempts to access your NYAS emails. I have attched links with each of the browsers I have mentioned previously.
- Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/browse-inprivate-in-microsoft-edge-cd2c9a48-0bc4-b98e-5e46-ac40c84e27e2
- Google Chrome https://support.google.com/chrome/answer/95464?hl=en-GB&co=GENIE.Platform%3DDesktop
- Mozilla Firefox https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history