Frequently Asked Question

Set Automatic Replies - Outlook Web Access


To set an automatic reply via the web-mail system navigate and login to https://mail.office365.com

Once logged in, click the settings cog located in the top right hand corner:



Click "Automatic replies":




Select "Send automatic replies".






Copy the text between the lines and paste into the "Send a reply once to each sender inside my organisation with the following message" box.

Example 1
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Thanks for your email.

I am currently out of the office, and returning on (insert date)
If you require a response whilst I am away please contact (insert name, position and contact email)

Otherwise I will respond to your email as soon as I can.

Thanks (insert your name)

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or

Example 2
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Thanks for your message.

I am away from the office (give reason, annual leave, meeting) and will return on (insert date of return)

I’ll respond to your message as soon as I can upon my return.

If you need to speak with someone urgently, please contact (Insert colleagues name, position and contact email).

Best wishes (insert your name)

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If you wish for automatic replies to be sent to external senders as well as internal staff then please select "Send automatic replies to all external senders" and copy and paste your message in the box below.

Click "OK" to save and activate automatic replies.